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Terms of Service

Melih Hotel

Hotel Information

Hotel Name: Melih Hotel

Address: Historic Center, Amasya, Turkey

Website: www.melihotel.com

Email: info@melihotel.com

Phone: +90 358 000 00 00

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using the services of Melih Hotel, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our hotel services, website, and facilities.

2. Reservations and Bookings

Booking Confirmation

All reservations are subject to availability and confirmation. A booking is confirmed only when you receive a confirmation email from us at info@melihotel.com.

Payment

Payment is required at the time of booking or as specified in your reservation confirmation. We accept major credit cards and other payment methods as indicated on our website.

Rates and Taxes

All rates are quoted in Turkish Lira (TRY) and are subject to applicable taxes and service charges. Rates may vary based on season, availability, and booking conditions.

3. Cancellation and Modification Policy

Standard Cancellation

Cancellations must be made at least 24 hours before the scheduled arrival date to avoid charges. Cancellations made within 24 hours of arrival will be charged for one night's accommodation.

No-Show Policy

Failure to arrive on your scheduled check-in date without prior notification will result in the cancellation of your entire reservation and forfeiture of all payments.

Modifications

Reservation modifications are subject to availability and may result in rate changes. Please contact us at info@melihotel.com for assistance with modifications.

4. Check-in and Check-out
  • Check-in Time: 3:00 PM (15:00)
  • Check-out Time: 12:00 PM (12:00)
  • Early Check-in/Late Check-out: Subject to availability and may incur additional charges
  • Identification: Valid government-issued photo identification is required for all guests at check-in
  • Age Requirement: Guests must be 18 years or older to check in
5. Guest Conduct and Hotel Policies

Behavior Standards

Guests are expected to conduct themselves in a respectful manner that does not disturb other guests or interfere with hotel operations. We reserve the right to refuse service or remove guests who violate these standards.

Smoking Policy

Melih Hotel is a non-smoking facility. Smoking is prohibited in all guest rooms and indoor areas. Designated smoking areas are available outdoors.

Pet Policy

Pets are not permitted in the hotel except for registered service animals. Please contact us in advance if you require accommodation for a service animal.

6. Liability and Damages

Hotel Liability

The hotel's liability for loss or damage to guest property is limited as provided by Turkish law. We recommend that guests use the in-room safe for valuables and obtain appropriate travel insurance.

Guest Responsibility

Guests are responsible for any damage to hotel property caused by their actions or negligence. Repair or replacement costs will be charged to the guest's account.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Force Majeure

Melih Hotel shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, war, terrorism, or pandemic-related restrictions.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising from these terms shall be subject to the jurisdiction of Turkish courts.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Melih Hotel

Historic Center, Amasya, Turkey

Email: info@melihotel.com

Phone: +90 358 000 00 00

Website: www.melihotel.com